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Operations
Managed services
Keep it performing, long after launch.
Managed services and a dedicated security operations practice: threat monitoring, incident response and compliance support for SOC 2, HIPAA and GDPR.
AFTER LAUNCH · STILL ACCOUNTABLE
The standing watch
Selected work
02 · INSURANCE · ENTERPRISEAlliant Insurance
Enterprise systems for a national brokerage.
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17 · CONSUMERinBite
iOS, Android and web for a consumer retail product, run under managed services after launch.
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20 · FINANCIAL SERVICESFreshBridge Financial
AI, custom software, mobile, managed services and cybersecurity for a debt relief company.
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03 · HEALTHCARE · AI + RPAParlAI Health
AI-driven revenue cycle management for providers.
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07 · HEALTHCARECentrum Health
Technology for a managed-care operator.
View case study →One team
Five disciplines. One accountable team.
Strategy, engineering, intelligence, security and operations under one roof, one contract and one standard, so nothing falls between them.
Common questions
What does managed mean here?
Monitoring, maintenance, security operations and a team that answers, so the system launch day was not the last good day.
Do you support compliance audits?
Yes. SOC 2, HIPAA and GDPR support is part of the practice.
What service levels does ZTG's managed practice run?
Around-the-clock monitoring under service-level agreements, with disaster recovery planned rather than improvised. Cloud coverage spans AWS, Azure and Google Cloud.
Who does the managed work?
The team that built the system stays reachable, and the same engineering standard governs operations. Accountability does not end at launch.
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